There are times when life can get in the way, when daily chores and responsibilities can feel overwhelming. It’s in those moments we want to help alleviate some of the pressures.

Certified Nursing Assistants are carefully screened, trained, and monitored to provide personal, non-medical services to any resident of the greater Columbia community. Whether you need help with groceries, cooking, personal care, or housekeeping, our compassionate, person-centered care team will ensure you’ve found the perfect solution for your needs.

Allow Still Hopes Solutions for Living at Home be there when you need respite care, assistance with an aging parent suffering from dementia, help with a newborn, or even as you are rehabilitating from a hospital stay. Find exactly what you need on a long-term or limited basis with the added peace of mind that we’re here for you 24 hours a day, seven days a week.

Common Questions

What kind of services do you provide?

Solutions for Living at Home provides non-medical in-home care. Our services include meal preparation, light housekeeping, transportation, companionship, and assistance with bathing, dressing, toileting and much more.

How far in advance do I need to call before I can start services?

Normally, we ask for 48-hours of notice before services begin. This allows us the time to get to know the client and formulate a service plan. In the event of a last minute request, every effort will be made to provide services. 

What is the cost for services?

Solutions for Living at Home charges $20.50 per hour. Services are provided with a 3-hour minimum for each visit. (Exception: some one-hour services are available to residents of the Still Hopes campus.) Services can be provided 24 hours a day, 7 days a week. 

Can I change my schedule if I have conflicting appointments?

Yes, schedules may be varied as needed. Solutions for Living at Home strives to be as flexible as possible in meeting each unique need. Schedule changes can be directed to Solutions Care Coordinator at 803.223.6173. 

What if I change my mind and don't want to continue services?

There is no obligation to continue services. You may cancel at any time.

What kind of screening do employees undergo?

Prospective employees are carefully screened. A drug test, physical, tuberculin skin test, and a national background check are conducted to determine eligibility for hire. 

How do I pay for services?

Solutions for Living at Home bills on the 8th of each month for the previous months services. For example, on January 8th the bill will be mailed for services rendered in the month of December.

Clients have the option of paying by automatic bank draft or paying by check. 

How are the Solutions Partners hours worked tracked?

Solutions Partners use a telephony system to clock-in and clock-out. When the Solutions Partner arrives to the home, he or she will report directly to the client’s telephone and dial a toll-free number in which they will enter their employee identification number. This system allows the Solutions Management Staff to ensure that employees are arriving to shifts on time. If the Solutions Partner is more than 15 minutes late a notification will be sent to the office and the office will provide the appropriate follow up. 

What if my regular caregiver is not available for a shift?

If your regular Solutions Partner is not available you will receive a call from the office asking if you would like a substitute for the particular shift. Sometimes clients choose to forgo services until their regular Solutions Partner is available.

What are the office hours? How do I contact someone after hours?

Solutions for Living at Home maintains office hours from 8:30 a.m. – 5:00 p.m. Monday – Friday. After hours a Solutions staff member can be reached by calling the on-call phone at 803.608.3239. The main office number, 803.223.6173, will also roll to the on-call phone. We are available 24 hours a day, 7 days a week to meet your needs!

Can my Solutions Partner provide transportation?

Yes, we are happy to provide transportation. Solutions Partners may either drive the client’s car or their own personal car. If the Solutions Partner drives his or her own personal car, there is a mileage fee. Currently, this stands at .65 per mile. 

Do you provide services in the hospital or in an assisted or skilled nursing facility?

Yes, Solutions for Living at Home provides services in a hospital setting, assisted living, skilled nursing, or home environment.

What other resources should I know about?

Still Hopes Episcopal Retirement Community: Offering Apartment and Cottage Living, Concierge Suites, Assisted Living Dementia Care, Skilled Nursing, Medicare Rehabilitation and Wellness Memberships.